How To Fix Android Messaging App Not Working Issue

Messaging apps have become an essential part of our lives as we rely on them to communicate with our friends, family, and colleagues. However, sometimes these apps stop working, which can be frustrating. If you are facing the same issue, then don’t worry, as we have some tips and tricks to help you fix your Android messaging app.

Clear Cache and Data

The first thing you need to do is clear the cache and data of your messaging app. To do this, go to Settings > Apps > Messaging > Storage > Clear Cache and Clear Data. This will delete all the temporary files and data stored on your device, including login credentials, which means you will have to log in again.

Check Internet Connection

Make sure your device has a stable internet connection. If you are using mobile data, then check if you have enough data balance. If you are using Wi-Fi, then check if you are connected to the right network and the network is working correctly.

Update Messaging App

If your messaging app is not up-to-date, then it may not work correctly. Go to Google Play Store, search for your messaging app, and check for any updates. If there is an update available, then download and install it.

Restart Your Device

Sometimes, restarting your device can fix the issue. Press and hold the power button, and then tap Restart or Reboot. Wait for your device to restart and try opening your messaging app again.

Disable Third-party Apps

If you have installed any third-party apps that interfere with your messaging app, then try disabling them. Go to Settings > Apps > Messaging > App Permissions > Disable third-party apps. This will prevent any third-party app from accessing your messaging app.

Factory Reset Your Device

If none of the above methods work, then you may need to factory reset your device. Before doing this, make sure you backup all your data, including contacts, messages, photos, and videos, as this will erase everything from your device.

Contact Customer Support

If your messaging app still doesn’t work, then contact your device manufacturer’s customer support. They will guide you through the troubleshooting process and help you fix the issue.


  • Q: Why is my messaging app not working?
  • A: Your messaging app may not be working due to various reasons, such as a poor internet connection, outdated app, or third-party apps interfering with it.
  • Q: How do I fix my messaging app?
  • A: You can try clearing cache and data, updating the app, disabling third-party apps, or factory resetting your device.
  • Q: Will factory resetting my device erase my data?
  • A: Yes, factory resetting your device will erase all your data. So, make sure you backup everything before doing it.
  • Q: What should I do if none of the methods work?
  • A: Contact your device manufacturer’s customer support for further assistance.

In conclusion, these are some tips and tricks that can help you fix your Android messaging app not working issue. Try these methods one by one until you find the one that works for you. Remember to backup your data before performing any drastic action like factory resetting your device.

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