Step 1: Clear Your Browser Cache and Cookies
The first step in fixing the ERR_ICANN_NAME_COLLISION error is to clear your browser cache and cookies. This can help resolve any issues caused by outdated or corrupted data. To do this, click on the three dots in the top-right corner of Chrome, then click on “Settings” and scroll down to “Privacy and security.” From there, click on “Clear browsing data” and select the time range and data types you want to clear. Finally, click on “Clear data” to confirm.
Step 2: Disable DNS Prefetching
Another potential cause of the ERR_ICANN_NAME_COLLISION error is DNS prefetching, which can sometimes lead to conflicts with ICANN reserved names. To disable DNS prefetching in Chrome, go to “Settings” and click on “Privacy and security.” From there, click on “Security” and disable the “Use a prediction service to help complete searches and URLs typed in the address bar” option.
Step 3: Check Your Firewall Settings
If the above steps don’t work, the issue might be with your firewall settings. Some firewalls can block certain domain names, leading to the ERR_ICANN_NAME_COLLISION error. Check your firewall settings and make sure that Chrome is allowed to connect to the internet without any restrictions.
Step 4: Update Your Browser and Operating System
Outdated software can sometimes cause issues when browsing the web, including the ERR_ICANN_NAME_COLLISION error. Make sure that your Chrome browser and Windows 10 operating system are up to date with the latest updates and patches. This can help resolve any compatibility issues and ensure that your browser is running smoothly.
Step 5: Try a Different Browser
If none of the above steps work, you can try using a different browser to see if the issue is specific to Chrome. Some users have reported that the ERR_ICANN_NAME_COLLISION error only occurs on Chrome, while other browsers work fine.
Step 6: Contact Your ISP or IT Support
If the issue persists, it might be a problem with your internet service provider (ISP) or IT network. Contact your ISP or IT support and explain the issue to them. They might be able to provide a solution or further assistance.
FAQs
Q: What causes the ERR_ICANN_NAME_COLLISION error?
A: The ERR_ICANN_NAME_COLLISION error occurs when Chrome can’t resolve a domain name and assumes it’s a name collision with an ICANN reserved name.
A: Clearing your browser cache and cookies can help resolve any issues caused by outdated or corrupted data.
Q: Can the ERR_ICANN_NAME_COLLISION error occur on other browsers?
A: While the error is most commonly reported on Chrome, it can potentially occur on other browsers as well.
Q: Why does DNS prefetching cause conflicts with ICANN reserved names?
A: DNS prefetching can sometimes lead to conflicts with ICANN reserved names because it can cause Chrome to request a domain name that hasn’t yet been registered or assigned to a specific IP address.
Q: What should I do if none of the above steps work?
A: If the issue persists, contact your ISP or IT support for further assistance.