1. Run a System File Checker (SFC) Scan
One of the most effective solutions to fix the “Unknown Software Exception 0x800 and 0x00000d” error is to run an SFC scan. This command scans all system files and replaces any corrupted or missing files. To run an SFC scan, follow the steps below:
- Open Command Prompt as an administrator.
- Type “sfc /scannow” and press Enter.
- Wait for the scan to complete, and restart your computer.
2. Update Windows and Drivers
Outdated Windows and drivers can cause conflicts with software and result in the “Unknown Software Exception 0x800 and 0x00000d” error. To update Windows and drivers, follow the steps below:
- Go to Settings and click on “Update & Security.”
- Click on “Check for Updates” and install any available updates.
- Go to Device Manager and update any outdated drivers.
- Restart your computer.
3. Uninstall and Reinstall the Problematic Software
If the error occurs when running a specific application, the software may be incompatible with your system or corrupted. In this case, try uninstalling and reinstalling the problematic software. To uninstall and reinstall software, follow the steps below:
- Go to Settings and click on “Apps.”
- Find the problematic software and click on “Uninstall.”
- Restart your computer.
- Download and install the latest version of the software from the official website.
4. Perform a Clean Boot
A clean boot can help identify the root cause of the “Unknown Software Exception 0x800 and 0x00000d” error by disabling all third-party software and services. To perform a clean boot, follow the steps below:
- Open the Run dialog box by pressing the Windows key + R.
- Type “msconfig” and press Enter.
- Go to the “Services” tab and check the “Hide all Microsoft services” box.
- Click on “Disable all” and go to the “Startup” tab.
- Click on “Open Task Manager” and disable all startup items.
- Restart your computer and check if the error is resolved.
5. Reset Windows 10
If none of the above solutions work, resetting Windows 10 can fix the “Unknown Software Exception 0x800 and 0x00000d” error. Resetting Windows 10 reinstalls the operating system without losing your personal files. To reset Windows 10, follow the steps below:
- Go to Settings and click on “Update & Security.”
- Click on “Recovery” and select “Reset this PC.”
- Choose “Keep my files” and follow the on-screen instructions.
FAQs
Q: What causes the “Unknown Software Exception 0x800 and 0x00000d” error?
A: The error usually occurs due to system compatibility issues or conflicts with other programs.
Q: Can I fix the error without reinstalling Windows?
A: Yes, you can fix the error by running an SFC scan, updating Windows and drivers, uninstalling and reinstalling the problematic software, performing a clean boot, or resetting Windows 10.
Q: Will resetting Windows 10 delete my personal files?
A: No, resetting Windows 10 reinstalls the operating system without deleting your personal files. In conclusion, the “Unknown Software Exception 0x800 and 0x00000d” error can be fixed by running an SFC scan, updating Windows and drivers, uninstalling and reinstalling the problematic software, performing a clean boot, or resetting Windows 10. Try these solutions one by one until the error is resolved.