1. Check Your Internet Connection
The first thing you should do is check your internet connection. Poor connectivity can cause the thumbnail failed issue. Ensure that your Blink camera is connected to a stable and strong Wi-Fi network.
2. Reset Your Blink Camera
Resetting your Blink camera can help fix the thumbnail failed issue. To do this, press and hold the reset button on the back of the camera for 20 seconds. Once the camera has reset, try accessing your footage again.
3. Update Your Blink App
Ensure that your Blink app is up to date. Outdated apps can cause the thumbnail failed issue. Head to your app store and update your Blink app to the latest version.
4. Clear Your App Cache
Clearing your app cache can help fix the thumbnail failed issue. To do this, go to your phone’s settings, find your Blink app, and clear the cache. Once you have done this, open the app and try accessing your footage again.
5. Contact Blink Support
If none of the above tips work, it’s time to contact Blink support. They will be able to provide you with further assistance and help you fix the thumbnail failed issue.
Frequently Asked Questions
- Q: Can the thumbnail failed issue be caused by a faulty camera?
- A: It’s possible, but it’s rare. Try the tips above before assuming that your camera is faulty.
- Q: Does the thumbnail failed issue affect the recorded footage?
- A: No, it doesn’t affect the recorded footage. You can still access your footage through the Blink app or Blink website.
- Q: Can the thumbnail failed issue be fixed permanently?
- A: Yes, it can be fixed permanently by following the tips above.
- Q: Is the thumbnail failed issue common?
- A: Yes, it’s a common issue that many Blink camera users experience.
- Q: Can the thumbnail failed issue be fixed without contacting Blink support?
- A: Yes, try the tips above before contacting Blink support.
In conclusion, the thumbnail failed issue can be frustrating, but it’s not permanent. Follow the tips above to fix the issue and enjoy uninterrupted access to your footage.