Step 1: Close Outlook and Restart Your Computer
The first step to fix the Outlook error code 0x8004060c is to close the Outlook application and restart your computer. This will refresh the system and clear any temporary files that may be causing the error.
Step 2: Repair Outlook Data Files
If restarting your computer does not fix the error, the next step is to repair the Outlook data files. To do this, follow these steps:
- Open the Control Panel and click on “Mail.”
- Select “Data Files” and click on “Add.”
- Select the Outlook data file that you want to repair and click on “Open.”
- Click on “Repair” and wait for the process to complete.
- Once the repair process is complete, restart Outlook and check if the error has been resolved.
Step 3: Run the Inbox Repair Tool
If repairing the Outlook data files does not fix the error, the next step is to run the Inbox Repair Tool. Follow these steps:
- Close Outlook and open the “Scanpst.exe” application.
- Click on “Browse” and select the Outlook data file that you want to repair.
- Click on “Start” to begin the repair process.
- Once the repair process is complete, restart Outlook and check if the error has been resolved.
Step 4: Disable Antivirus and Firewall
Sometimes, antivirus or firewall software can interfere with Outlook and cause the error code 0x8004060c. To fix this, try disabling your antivirus and firewall software temporarily and check if the error has been resolved.
Step 5: Create a New Outlook Profile
If none of the above steps work, the final solution is to create a new Outlook profile. Follow these steps:
- Open the Control Panel and click on “Mail.”
- Select “Show Profiles” and click on “Add.”
- Enter a name for the new profile and click on “OK.”
- Follow the on-screen prompts to set up the new profile.
- Once the new profile is set up, restart Outlook and check if the error has been resolved.
FAQs
Q. What is error code 0x8004060c in Outlook?
A. Error code 0x8004060c in Outlook is a common error that occurs when the Outlook data files are corrupt or damaged.
Q. How do I repair Outlook data files?
A. To repair Outlook data files, go to the Control Panel and select “Mail”> “Data Files”> “Add”> select the Outlook data file > “Repair.”
Q. How do I run the Inbox Repair Tool?
A. To run the Inbox Repair Tool, close Outlook and open “Scanpst.exe”> “Browse”> select the Outlook data file > “Start.”
Q. Can antivirus software cause error code 0x8004060c in Outlook?
A. Yes, antivirus or firewall software can interfere with Outlook and cause error code 0x8004060c.
Q. What should I do if none of the above steps work?
A. If none of the above steps work, the final solution is to create a new Outlook profile.