Step 1: Log into Your Amazon Account
The first step to deleting your Amazon account is to log into your account on the Amazon website. Once you’re logged in, click on the “Help” button in the top right corner of the page.
Step 2: Contact Amazon Customer Service
After clicking on the “Help” button, you’ll be taken to the Amazon Help Center. From there, click on the “Contact Us” button in the bottom right corner of the page. This will take you to a page where you can select the reason for your contact.
Step 3: Request Account Deletion
Select “Prime or Something Else” as the reason for your contact, and then select “Account Settings” as the subcategory. From there, select “Close My Account” as the issue, and then click “Email” to send a request to Amazon customer service to delete your account.
Step 4: Confirm Account Deletion
After you’ve sent your request to Amazon, you should receive an email confirming that your account will be deleted within the next few days. Be sure to check your email and follow any instructions provided by Amazon to confirm the deletion of your account.
Step 5: Delete Your Amazon Apps
Once your account has been deleted, you should also delete any Amazon apps that you have installed on your devices. This will ensure that your personal information is completely removed from Amazon’s servers.
Step 6: Check for Refunds
Before deleting your Amazon account, make sure to check for any outstanding refunds or store credit that may be associated with your account. After your account has been deleted, you won’t be able to access these funds.
Step 7: Permanently Delete Your Account
After you’ve confirmed that there are no outstanding refunds or store credit associated with your account, you can delete your account permanently. This will ensure that all of your personal information is removed from Amazon’s servers.
Frequently Asked Questions
Can I reactivate my Amazon account after deleting it?
No, once you delete your Amazon account, it cannot be reactivated.
Will deleting my Amazon account delete my Kindle books?
No, deleting your Amazon account will not delete any Kindle books that you have purchased. However, you will no longer have access to the books on the Amazon platform.
What happens to my Amazon Prime membership when I delete my account?
Your Amazon Prime membership will be cancelled when you delete your account, and you will no longer have access to any Prime benefits.
Do I need to delete my Amazon account to delete my Alexa recordings?
No, you can delete your Alexa recordings without deleting your Amazon account. Simply go to the Alexa app on your phone, select “Settings,” and then select “Alexa Privacy.” From there, you can delete your voice recordings.
Can I delete my Amazon account from the mobile app?
No, you cannot delete your Amazon account from the mobile app. You must log into your account on the Amazon website to delete it.
Comparison Table: Amazon vs. Other E-Commerce Platforms
|Account Deletion Process||Requires contacting customer service||Can be done through account settings||Can be done through account settings|
|Refund Policy||30-day return policy||30-day return policy||90-day return policy|
|Shipping Policy||Free shipping on eligible items with Prime membership||Varies by seller||Free shipping on orders over $35|
|Product Selection||Wide selection of products in multiple categories||Varies by seller||Wide selection of products in multiple categories|